Refund Policy

Returns

      Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Goods once sold are not taken back.

 

If you have any complaint or suggestions related to our products, kindly email us

at kalpavrikshaherbs@gmail.com.

 

Sale items (if applicable)

Refund is not applicable on Skin Care or Hair Care products

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at kalpavrikshaherbs@gmail.com and send your item to: A-703, Vraj Residency, Gota, Ahmedabad, Gujarat.

 

Shipping

To return your product, you should mail your product to: A-703, Vraj Residency, Gota, Ahmedabad, Gujarat.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.